Frequently Asked Question

1. Click Product

2. Click on Key/Voucher 

3. Click +Add Key button

4. After that a popup will appear like below:

Below is an explanation of the popup:

a) Enter Key Name

• Input the name of the key in this field.

b) Enter Instructions for the User

• Provide any instructions or details for the user in this section.

c) Insert the Key Placeholder

• Click on {{key}} to insert it into your instructions. When the item is sent to the user, the {{key}} placeholder will automatically be replaced with the actual key you entered in step d.

d) Enter Your Keys

• Input your keys in this section. Each line represents one key.
• Important: Do not leave any blank lines, as this will send blank data to the buyer or cause errors when sending the data.

e) Total Key Calculation

• The system will automatically calculate the total number of keys based on the lines you entered. Double-check to ensure the count is correct.

f) Select the Product

• Choose the product from the dropdown menu. If you cannot select a product, it means the download link or key for that product has already been fully set up.
• If the product has variations, an additional dropdown will appear for you to select the specific variation.

g) Add the Keys

• Click the Add button to save and add the keys.

Note: If you are missing a few keys, don’t worry. You can add or edit them later.