Frequently Asked Question

5. How to add review autoreply?
Last Updated a year ago

Note:

  • To ensure this function works properly, make sure you are subscribed to the correct plan.

Tip:

  • To view the image in full size, right-click on the picture and select Open in New Tab.


image
  1. Click on the Review Star Menu
    • Go to the sidebar and click on the Review Star menu.
  2. Click on Review
    • Select the Review option to proceed.
  3. Enable Auto-Review
    • Tick the box next to Enable Auto-Review? to activate this feature.
  4. Choose a Star Rating
    • Select the star rating you want to enable for your Shopee store.
  5. Enable a Specific Star Rating
    • For example, if you want to enable 5-star reviews, click Enable for that option.
    • You can fill in the message first and enable it later if you prefer.
  6. Fill in the Message
    • Enter the message you want to use for the selected star rating.
  7. Save Your Settings
    • Click the Save button to apply your changes.

Please Wait!

Please wait... it will take a second!